Privacy Policy

This Privacy Policy outlines how laurelscott.com (“we,” “our,” or “the Website”) collects, uses, stores, and protects your personal information when you visit our site or purchase our products. By accessing or using our Website, you agree to the terms described in this policy. If you do not agree with any part of this Privacy Policy, please discontinue use of laurelscott.com immediately.

We are committed to protecting your privacy and ensuring a safe and secure shopping experience. For any questions or concerns related to this policy, you may contact us at [email protected].

1. Information We Collect

We collect several types of information in order to provide, improve, and personalize our products and services.

1.1 Personal Information Provided by You

When you interact with laurelscott.com—such as placing an order, creating an account, subscribing to newsletters, or contacting customer support—we may collect the following information:

  • Full name
  • Billing and shipping address
  • Phone number
  • Email address
  • Payment information (processed securely through third-party payment gateways; we do not store full payment card details)
  • Order history and purchase preferences
  • Account login details

1.2 Automatically Collected Information

When you browse our Website, we automatically collect certain data to enhance your shopping experience:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Pages viewed, time spent on each page, and click activity
  • Referring websites
  • Cookies and tracking technologies (see our Cookie Policy for more details)

1.3 Information from Third Parties

We may receive information from third-party partners, such as:

  • Payment processors confirming payment status
  • Shipping carriers providing delivery updates
  • Marketing platforms offering performance analytics

This information is used to support the functionality of our services.

2. How We Use Your Information

We use the information collected for the following purposes:

2.1 Order Processing and Fulfillment

  • To process payments
  • To ship purchased coats and update you on delivery status
  • To provide customer support and handle inquiries

2.2 Account Management

  • To allow you to log in, manage your profile, and access order history
  • To maintain account security and prevent unauthorized access

2.3 Website Improvement

  • To analyze browsing patterns and optimize user experience
  • To maintain website performance and diagnose technical issues

2.4 Marketing and Communication

  • To send promotional emails, newsletters, and special offers (only with consent)
  • To notify you of policy updates, order confirmations, or product announcements

2.5 Security and Fraud Prevention

  • To monitor suspicious activity
  • To prevent fraudulent transactions or misuse of our Website

We do not sell, lease, or trade your personal information to third parties.

3. Sharing of Information

Your information may be shared only under the following circumstances:

3.1 Service Providers

We work with trusted external service providers who assist us in website operations, including:

  • Payment gateways
  • Shipping companies
  • Email service providers
  • Data analytics platforms
  • Website hosting services

These partners only access the data required to perform their services and are bound by confidentiality agreements.

3.2 Legal Requirements

We may disclose your information if required by law, regulation, or legal process, or if necessary to protect our legal rights, customers, or operations.

4. Cookies and Tracking Technologies

Our Website uses cookies to enhance functionality, personalize content, analyze traffic, and improve shopping navigation. Cookies may remember:

  • Items in your shopping cart
  • Login preferences
  • Browsing behavior and product interests

You can manage cookie settings through your browser at any time. For detailed information, please review our Cookie Policy.

5. Data Storage and Security

We implement industry-standard security practices to safeguard your information. These include:

  • SSL encryption
  • Firewalls and intrusion detection
  • Secure access controls
  • Encrypted payment processing via third parties

While we take extensive precautions, no data transmission over the internet can be guaranteed 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to:

  • Fulfill your orders
  • Maintain your account
  • Meet legal and regulatory obligations
  • Resolve disputes or enforce agreements

If you wish to delete your account or request data removal, you may contact us at [email protected].

7. Your Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including:

  • The right to access your data
  • The right to correct inaccurate information
  • The right to request deletion
  • The right to opt out of marketing communications
  • The right to withdraw consent

To exercise these rights, contact us at [email protected].

8. Third-Party Links

laurelscott.com may contain links to external sites. We are not responsible for the content or privacy practices of those websites. We recommend reviewing third-party privacy policies before providing personal information.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn that data from a minor has been collected, we will delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Revised versions will be posted on this page with an updated “Last Updated” date. Continued use of the Website after such modifications constitutes acceptance of the changes.

11. Contact Information

For questions, concerns, or privacy-related requests, please contact us at:

Email: [email protected]
Website: laurelscott.com